Privacy Policy, Terms & Refunds
Privacy Policy
República Fiesta (“we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or make a purchase.
1) Information We Collect
- Information you provide: name, shipping/billing address, email, phone number, personalization details for customized items.
- Automatic data: IP address, browser type, device info, pages viewed, and similar usage data collected via cookies and analytics tools.
- Payment information: processed securely by third-party payment processors. We do not store credit card numbers.
2) How We Use Your Information
- To process and fulfill orders, including confirmations and shipping updates.
- To improve our site, products, and customer experience.
- To send marketing communications if you opt in (you can unsubscribe anytime).
3) Sharing Your Information
We share information only with service providers that help us operate our business (e.g., USPS, payment processors, analytics). We do not sell or rent your personal data to third parties.
4) Cookies
We use cookies for site functionality, personalization, and analytics. You can adjust cookie settings in your browser. Disabling cookies may affect site performance.
5) Your Rights
- Request access to or deletion of your personal data.
- Request correction of inaccurate information.
- Opt out of marketing communications via the “unsubscribe” link.
6) Security
We implement reasonable safeguards to protect personal data. However, no online transmission or storage system is 100% secure.
7) Children’s Privacy
Our website is not directed to children under 13, and we do not knowingly collect personal information from minors.
8) Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the revised date above.
Terms & Conditions
Welcome to República Fiesta. By accessing or using our website and services, you agree to these Terms & Conditions.
1) Overview
This website is operated by República Fiesta, based in San Antonio, Texas, USA. Your use of the site and any purchase constitutes acceptance of these terms.
2) Products & Availability
Our items are handmade and often personalized. We strive to display colors and details accurately; minor variations may occur due to materials and screen settings.
3) Pricing & Payments
All prices are in USD. Applicable taxes are calculated at checkout as required by law. Payment is due at checkout via approved methods.
4) Custom Orders & Personalization
Please review personalization details carefully before placing your order. Once confirmed, orders cannot be modified or canceled due to the custom nature of our products.
5) Shipping
After processing, orders ship via USPS First-Class Mail unless otherwise stated. Delivery estimates are provided at checkout. Risk of loss passes to you upon carrier acceptance.
6) Intellectual Property
All designs, images, graphics, and content on this site are the property of República Fiesta or its licensors and may not be used without prior written consent.
7) Limitation of Liability
To the maximum extent permitted by law, República Fiesta is not liable for indirect, incidental, special, or consequential damages. Our aggregate liability shall not exceed the amount you paid for the relevant order.
8) Governing Law
These terms are governed by the laws of the State of Texas, without regard to conflict of law principles. Venue shall lie in courts located in Bexar County, Texas.
9) Changes to Terms
We may update these Terms & Conditions at any time. Changes are effective upon posting to this page with the revised date above.
Questions? Contact us at republicafiesta@gmail.com.
Refund & Return Policy
Because our products are handmade and personalized, all sales are final. Your happiness matters to us, and we’ll always do our best to make things right if there’s an issue.
1) Cancellations & Returns
- Orders cannot be canceled or refunded once placed.
- Returns are only accepted if the item arrives damaged or defective.
2) Damaged or Incorrect Orders
If your order arrives damaged or we made an error, contact us within 7 days of delivery at republicafiesta@gmail.com with your order number and photos of the issue. Depending on the situation, we may:
- Send a replacement, or
- Issue store credit (no cash refunds).
3) Shipping Delays & Lost Packages
Once an order is accepted by the carrier, delivery timelines are outside our control. We are not responsible for delays caused by USPS or other carriers. For lost packages, we’ll assist with next steps to the extent possible.