FAQ
🕐 What are your processing and shipping times?
Each order is handmade with love and care. Please allow 4–5 business days for processing before your order ships.
All packages ship via USPS Ground Advantage (3–5 business days).
Shipping is a flat rate of $5.99 within the U.S.
Once your order ships, you’ll receive your Happy Mail tracking info so you can follow it every step of the way! 💌
🎀 Can I make changes to my order after it’s placed?
Because every order is personalized and made to order, we’re unable to make changes once it’s been placed. Please double-check names, spelling, and details before checking out. 💕
💌 Do you accept returns or cancellations?
Since every product is custom-made just for you, we don’t accept returns or cancellations. However, if there’s ever an issue with your order, please reach out — we’ll always do our best to make it right. ✨
✨ How often do you release new designs?
All the time! ✨
We’re constantly adding new collections, colors, and seasonal designs.
Join our Happy Mail list to be the first to know when something new drops — trust us, you’ll want to see what’s next! 💖